FAQs

Are customers allowed to bring their dogs into restaurants with them?
The Health & Safety Code prohibits the entrance of dogs in to retail food facilities except for “Service Animals”, defined in the Health & Safety Code as animals such as a guide dog, signal dog or other animal individually trained to provide assistance to an individual with a disability.  There are some exceptions where animals could be seen either in or around retail food facilities and it would NOT be considered a violation:
  1. The Americans with Disabilities Act (ADA), governed by the federal government’s U.S. Department of Justice, requires businesses, including retail food facilities, to allow people with disabilities to bring their service animals onto business premises in whatever areas customers are generally allowed.  The ADA law supersedes the California Health & Safety Code in those instances.  More information regarding “service animals” can be found at: http://www.ada.gov 
  2. Pet dogs are not exclusively prohibited from outdoor dining areas, such as patios or common areas, such as food courts as long as there is a separate entrance that allows access in to the areas without entering into a food facility and no active food preparation is occurring.
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