FAQs

What is OIR’s role in the complaint process?
OIR reviews the Department's initial routing of the complaint, and then follows the investigation process for those allegations that are substantive enough to warrant a formal administrative case. It meets with and advises investigators as cases are being handled, it reviews cases for completeness, and it makes recommendations to OCSD decision-makers as to final outcomes. OIR works to achieve consensus with OCSD regarding the resolution of each case. While OIR does not seek to substitute its judgment for that of OCSD, it does try to ensure that its perspective is understood, and that the Department's decision is reasonable and appropriate for the circumstances.
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