Human Resource Services (HRS) is significantly reducing and might eliminate in-person testing for candidates currently in the hiring process. HRS will work to accommodate candidates who do not have access to online systems.
HRS is exploring significantly speeding up the hiring process as allowed per the emergency orders, especially for OC Health Care Agency.
Office of Campaign Finance and Ethics Commission
Office is currently closed. Orange County residents may email email@example.com or call (714) 645-3844.
The OC Animal Care Intake Office is closed daily at 6 p.m. Please note, we continue to respond to urgent service calls 24 hours a day, and anyone who needs after-hours assistance can call the after-hours number at 714-259-1122 and leave a message for the call to be prioritized. We are not currently accepting stray healthy cats. Thank you for your patience and understanding.
The shelter in Tustin is open by appointment only.
Owner surrenders are limited to emergencies.
Adoptions/rescues/fostering & pet redemptions will be by appointment only. Call 714-935-6848 to make an appointment.
Field Services is limited to essential services.
In-person licensing services are suspended. Licensing can be processed online or over the phone by calling.
OCPW’s public permit counter located at the County Service Center at 601 N. Ross St. in Santa Ana re-opened on Monday, June 22, 2020. OCPW’s online services remain accessible 24/7 at the myOCeservices portal at https://myoceservices.ocgov.com/.
The public can use the online services portal for a variety of service needs that include, but not limited to, permit applications, plan check reviews/status, inspections requests, payments online, as staff continue working to process requests in a timely manner. Some extended plan check timelines may be expected during this time.
Additionally, OCPW’s OC Development Services team is available via phone at 714-667-8888.
The Agricultural Commissioner’s office public counter is closed until further notice and the public is directed to obtain services through myOCeServices.ocgov.com or via phone at 714-955-0100.
Procurement Services may conduct contractor bid sessions via conference call or scheduled appointment, or may cancel such bid sessions as necessary due to large group sizes.
The Orange County Probation Department is continuing the suspension of visitation until further notice at Orange County Juvenile Hall, Youth Leadership Academy and Youth Guidance Center. ONLY attorney and professional visits will be allowed during this period.
OC Probation Department Regional Offices are currently closed to the public, for both adults and juveniles under probation supervision. Telephone contact information is posted. Clients will be instructed to contact their assigned Deputy Probation Officer by phone.
Clients who were recently released from custody need to call (714) 569-2000 and ask for the Officer of the Day for direction and resources.
Santa Ana Office (SAO) 714-569-2000
North County Field Office (NCFSO) 714-937-4500
West County Field Office (WCFSO) 714-896-7500
714-896-7878 Juvenile Supervision
South County Field Office (SCFSO) 949-206-4160
Manchester Office Building (MOB) 714-935-6623
Juvenile Hall (JH) 714-935-6157
Youth Leadership Academy (YLA) 714-935-7099
Youth Guidance Center (YGC) 714-836-2700
Central and North Youth Reporting Centers (CYRC and NYRC) 714-667-7770
Collections information: Until further notice, in-person Financial Appointments at Probation Regional Offices will be temporarily suspended.
Collection Officers are available by telephone to answer any questions regarding your account. Contact information for your Collection Officer can be found on your billing statement. If you do not know who your Collection Officer is, you can call the office site (phone numbers listed below) and ask for the Collection Officer of the day.
Santa Ana Office (SAO) Collections 714-569-2000
Manchester Office Building (MOB) Collections 714-935-7411
Juvenile Hall (JH) Collections 714-935-6157
North County Field Office (NCFSO) Collections 714-937-4500
West County Field Office (WCFSO) Adult Collections 714-896-7500
West County Field Office (WCFSO) Juvenile Collections 714-896-7878
South County Field Office (SCFSO) Collections 949-206-4160
During this time, please utilize the following payment options:
Credit Card Payments:: Your credit card and Probation Account information (beginning with A, J, L or R) must be available to complete your payment.
: Your credit card and Probation Account information (beginning with A, J, L or R) must be available to complete your payment.
Online Payments: ocgov.com/Probation
Phone Payments: (800) 533-0943
Check or Money Order Payments:
Payable to: Orange County Probation Department
Memo: your Probation Account information (beginning with A, J, L, or R)
Orange County Probation Department
P.O. Box 10178
Santa Ana, CA 92711-0178
Staff assigned to Field Operations for both Adult and Juvenile Bureaus will continue to work at their normal office locations and be available to clients by phone.
Day Reporting Centers (DRC) for adults will suspend operations until further notice.
Youth Reporting Centers (YRC) will suspend operations through April 5, 2020.
Contact numbers for area offices:
Day Reporting Centers (DRC) for adults will suspend operations until further notice. Contact numbers for Santa Ana DRC 714-415-7400 and Westminster DRC 714-373-6889
Youth Reporting Centers (YRC) will suspend operations through April 5, 2020. Contact number for Central YRC is (714) 667-7770
The Registrar of Voters (ROV) certified the April 7, 2020 City of Westminster Recall Election and May 19, 2020 City of Santa Ana Recall Election.
The Governor issued Executive Orders N-64-20 and N-67-20 to modify how the November 3, 2020 Presidential General Election will be conducted in the interest of public health and safety; these executive orders are currently suspended due to a temporary restraining order issued by a Judge of the Superior Court. AB 860 has been signed into law which confirms vote-by-mail procedures; in-person voting procedures are currently pending due to the suspension.
ROV is working on preparations to reopen to the public in early July. In the meanwhile, the public may make appointments at the ROV’s Santa Ana office for assistance. ROV is also staffing all of its phone operations, including all supported languages — Chinese, Korean, Vietnamese and Spanish. The public may call 714-567-7600 for assistance.
The front lobby of all Sheriff’s Department buildings and contract city police services substations are closed to the public.
All volunteer programs are suspended; this includes senior programs in contract cities and those provided by jail volunteers. Jail programs provided by staff will continue.
All department tours and civilian ride-alongs will be postponed.
Patrol deputies have been directed to use discretion in responding to calls for service that require social contact. Where possible, deputies will call reporting parties and take necessary reports over the phone.
Community service officers and motor deputies will not respond to non-injury traffic collisions unless vehicles are disabled in the roadway or creating a hazard.
Public jail visiting is suspended, and inmates are provided two free five-minute phone calls per week.
Enhanced symptom screening for jail intake has been implemented in coordination with the OC Health Care Agency’s Correctional Health Services.
SSA’s buildings remain closed to the public. Individuals are encouraged to apply for public assistance benefits online, by contacting our call center, or though the specific channels mentioned below.
Clients may apply for Medi-Cal, CalFresh, General Relief and CalWORKs benefits, review case information, request a replacement benefits card and submit verifications, by visiting http://www.mybenefitscalwin.org or calling SSA’s Service Center at (800) 281-9799.
SSA’s Service Center has extended its hours of operation to:
Weekdays (Monday – Friday) from 6:30 a.m. to 8 p.m.
Saturdays from 7 a.m. to 4:30 p.m.
Call Center operators will be available to take calls at (800) 281-9799.
Additionally, individuals can apply for CalFresh only through GetCalFresh.org.
Clients may also apply for General Relief benefits by faxing an application to (714) 825-3155.
Clients may apply for In-Home Supportive Services (IHSS) or ask questions related to ongoing IHSS cases, by calling (714) 825-3000.
SSA has received State authorization to waive face-to-face requirements. Additionally, both California Department of Health Care Services and California Department of Social Services have issued guidance that will allow for expediting benefit issuances.
SSA received State Guidance on the Adult Protective Services program, which will allow them to restrict required home visits to just those cases that require an immediate response per current regulations. Additionally, Public Authority is assessing the ability to either postpone or find alternate methods to complete required IHSS provider enrollments.
Per State direction, clients with existing benefits that are approaching their annual redeterminations will be automatically extended from March 18, 2020, for 90 days for Medi-Cal, General Relief, CalFresh and CalWORKs.
The Orangewood Children & Family Center (OCFC) is closed for public access, including visitation and volunteer activities. OCFC operations providing support to children on campus will continue to operate.
Property tax payments and requests for five –year installment plans can be made in-person at the County Service Center at 601 N. Ross Street, which opened to the public for all services on June 22. Taxpayers can make payments 24/7 online at ocgov.com/octaxbill by check (no cost) or credit/debit card (2.29 percent service fee applies). In addition, taxpayers can drop off check payments 24/7 at the new Treasurer-Tax Collector Depository on the east side of the County Administration South building, 601 N. Ross Street in Santa Ana. Taxpayers can also phone the Call Center between 9 a.m. and 5 p.m. at 714-834-3411.
Certifications requests for tract maps can be dropped off in-person at the County Service Center at 601 N. Ross Street at the Treasurer-Tax Collector public cashiering stations.
Mobile Home Tax Clearance Certificates can be dropped off in-person at the County Service Center at 601 N. Ross Street or can be completed online at https://tax.ocgov.com/tcweb/tcc_request.asp. In addition, the online form can be printed and mailed to County of Orange, Attn.: Treasurer-Tax Collector, P.O. Box 4515, Santa Ana, CA 92705-4515.
Making Orange County a safe, healthy, and fulfilling place to live, work, and play, today and for generations to come, by providing outstanding, cost-effective regional public services.
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