Clinician goes to a school but child does not show for treatment, but clinician phones guardian and discusses case and the situation how should this be billed?
The clinician should drop two separate EDs/PNs; one as a non-billable CM, including the travel time, documenting they went to the school and that the client was not there. The second note would be a billable over the phone (collateral) service for speaking to the guardian as long as the clinician provides a clinical intervention.

Rescheduling of an appointment is not billable.
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