Administrative Support Intern

Internship Position Description

Position Title:

Administrative Support Intern - Families and Communities Together (FaCT) Program  (unpaid internship)

Name and Location of Agency/Department Requesting Intern:

Orange County Social Services Agency
Children and Family Services
Families and Communities Together (FaCT)
Tustin Family Campus (TFC)
Tustin, CA 92782

Functions of Agency/Department:

Families and Communities Together (FaCT) is a program that oversees and supports a network of Family Resource Centers (FRCs) located throughout Orange County’s highest-risk communities, providing the communities with essential family support services, education and resources. FaCT is administered by the County of Orange Social Services Agency, in partnership with the FaCT Coalition, a collaboration between three regional organizations – Charitable Ventures of Orange County, the Olin Group and the Orange County Alliance for Children and Families. This public-private partnership provides strategic direction to increase services, promote best practices and ensure sustainability of the growing network.

FaCT works to strengthen prevention and intervention services designed to reduce the risk of child abuse and neglect. Through partnerships, FaCT strengthens our community by supporting a network of FRCs and community agencies dedicated to promoting stronger family systems.

Intern Duties/Responsibilities:

Duties may include assisting staff with one or more of the following projects:

  • Participate in day-to-day operations
  • Conduct research and analysis and draft reports/findings on special projects.
  • Assist with FaCT general phone line - bilingual skills are a plus, but not required.
  • Assist with website updates, i.e. monthly FRC calendars.
  • Help set up for events (i.e. meetings, trainings, conferences, etc.)
    • Assist with the coordination, preparation, set up and presentation of material and equipment needs for events
    • Track and update presentation and outreach materials
  • Provide administrative support by preparing electronic files, reports, spreadsheets, Outlook address book and distribution list and PowerPoint presentations. 


Educational Requirements:

Internship is best suited for college students or recent graduates with an interest in pursuing a career in the public sector and/or in gaining experience within an office/administrative environment.

Skills, Training or Qualifications:

FaCT is seeking applicants with the following qualifications:

  • Excellent oral and written communication skills;
  • Highly organized and dependable;
  • Eager to gain professional experience;
  • Able to complete assignments in a timely manner;
  • Reliable, outgoing and able to work independently;
  • Experienced in Internet use and Microsoft Office Suite, including Word, PowerPoint, Excel, Publisher and Outlook;
  • Bilingual skills a plus, but not required;
  • Experience with community outreach and community programs a plus, but not required; and
  • Reliable transportation.

Time Commitment:

Minimum 10 – 20 hours per week for 3 or more months. Hours must be scheduled during normal business hours (Monday – Friday between 8 a.m. and 5:00 p.m.). Occasional attendance during evening and weekend outreach events may be required. Applicants able to schedule the maximum hours/duration listed for the internship typically gain a more in-depth experience.

Benefits Available to Intern:

Although this is an unpaid internship that does not lead to paid employment or include employee benefits, students and recent graduates are offered an excellent opportunity to:

  • Build resumes/work history and explore career options.
  • Apply skills and knowledge acquired in an academic setting to the workplace.
  • If applicable, fulfill college/university internship requirements.
  • Network with professionals from more than 30 partner organizations throughout Orange County.
  • Make a positive contribution to the community.
  • Learn about family strengthening and support service programs and county, city and community organizations.
  • Increase knowledge of Social Services Agency’s programs and protocols.
  • Develop customer service and listening skills.

Required Background Screening:

The background screening requires LiveScan fingerprinting and a review of DMV, Court, law enforcement and Department of Justice records. A California driver's license or California identification card and U.S. Social Security number are required for the background screening. Turn-around time for the background screening is approximately 72 hours.

Additional Comments:

Interns must operate a personal vehicle to visit Family Resource Centers, outreach events and offsite meetings. Mileage reimbursement may be available for authorized travel. Interns who operate a personal vehicle as part of their duties must possess a valid state-issued driver’s license and provide proof of auto insurance coverage for personal injuries and property damage. In addition, prior to placement, applicants may be asked to submit contact information for reference checks.

How to Apply:


Applicants who have been selected for interviews will be contacted within one – two weeks. Applicants not selected for an immediate interview may be placed on a waiting list and notified when placement becomes available.