AQIS AOABH BHS Downloads
All consumer posters and brochures for Medi-Cal clinic sites are downloadable at the following page - click here.Please contact QMS AOA at AQISSupportTeams@ochca.com or call (714) 834-5601 for any…
Language Translation Services
Policies & Procedures UPDATED Cultural Competency Meeting Consumer Language Needs at Key Points of Contact Distribution of Translated Materials Provider List – Cultural/Linguistic…
Grievances and Appeals
What is a Grievance? A beneficariy's expressed disstistfaction to the Mental Health Plan (MHP), Drug Medi-Cal Organized Delivery System (DMC-ODS), or any provider about any matter having to do…
Grievances Forms
Grievance or Appeal Form (F346-706) (October 2017) Arabic Chinese English Farsi Korean Spanish Vietnamese Grievance Tracking Form Grievance or Appeal Process Posters (October…
Patients Rights Advocacy Services
Orange County Patients’ Rights Advocacy Services (PRAS) was created in response to California legislation requiring each County mental health director to appoint patient rights advocates to…
Behavioral Health Plan and Provider Information
Medi-Cal Behavioral Health Plan - Provider Directory Website MC BHP Handbook and Provider Directory Lobby Notice Behavioral Health Plan Member Handbook This guide will help you know what…
Dropoff Unwanted Medications at a Site Near You on National Take Back Day
(Santa Ana, CA) – The OC Health Care Agency (HCA) encourages community members to drop-off expired, unused or unwanted prescription medications on “National Take Back Day” Saturday, October…
Alcohol Liaison Office ALO
The Court orders approximately 14,000 defendants to an alcohol program each year. The Health Care Agency, Alcohol Liaison Office provides information regarding alcohol programs and provides the Court…